Customer Care Manager - Vilnius, Vilniaus
prieš 3 dienas
Job summary
We create responsible logistics for an exciting future Our strategic dream is to become a leader in the logistics sector in Europe by 2026.This ambitious goal makes our daily work even more meaningful and inspires us to surpass ourselves Together by creating a modern and advanced international company we foster an open friendly corporate culture where everyone is treated with respect Join the Girteka Group take the lead of your career with
- Main Purpose of the Job Receives processes customer orders inquiries complaints covering items products ordered Maintains ongoing relationship selected customers sales staff Uses knowledge products product availability sales territories individual customers provide key communications link customer Typically requires analysis judgment sensitivity customer needs demonstration high level product process knowledge What can you expect day look like?
- Cooperation existing customers phone email chat Maintaining relations existing customers providing high quality professional service Providing accurate timely information regarding shipment tracking delivery times other logistics related questions Operational cooperation colleagues solving various situations arising cargo transportation Maintaining records ensuring all up-to-date accurate Assisting administrative tasks data entry document management Working internal systems.
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