Client Service Support Associate - Vilnius
prieš 3 savaites
Job summary
We are seeking a Client Service Support Associate with French language skills to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.
- Request Handling - Pre & post-transaction queries, handling client contact with a professional demeanor
- Resolve multi-channel Client transaction queries providing answers immediately where possible and escalating to Sales teams when required,
- SUPPORT AND ENCOURAGE CLIENTS TO UTILIZE DIGITAL PLATFORMS BY DEMONSTRATING THE FUNCTIONALITY OF ONLINE TOOLS AND EXPLAINING THE BENEFITS.
Darbo aprašymas
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