Senior ITSM Manager - Vilnius, Vilniaus
prieš 1 mėnesį
Job summary
We are looking for an experienced Senior ITSM Manager to lead and optimize our Change Management Problem Management Incident Management and Knowledge Management processes. This role is critical in ensuring smooth IT service delivery minimizing risks and driving continuous improvement across our ITSM landscape.The ideal candidate will be a ServiceNow expert with a deep understanding of ITIL frameworks and governance models. An ideal candidate would be passionate about the evolution of IT Service Management (ITSM) in a fully cloud-native environment.
This role requires a leader who can drive automation AI adoption and ServiceNow optimization to build a modern efficient and intelligent ITSM function.
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